Coronavirus Update: Office NOW open – Please Read Pre-Visit Instructions!

Dear Valued Patients of Marshall Family Dentistry,

I hope this email finds you and your families well. We have all been through a lot over the last few months, and our team is looking forward to resuming normal procedures, habits and routines. While some things have changed, our commitment to your health and safety remains our top priority.

In keeping with our mission to provide our patients with the highest level of service, we would like to also reassure you in what we are doing to help keep you safe and healthy while you are in our care during these uncertain times. The most obvious changes you will notice is our new floors. We have removed the carpet and installed all new flooring that will be easier to clean and maintain. We also will have new air purifiers around the office to cycle the air and clean it through filters every 15-30 minutes to ensure we have the cleanest air possible. 

We also wanted to assure you that we are, and always have been, taking extreme caution to maintain an exceptionally clean environment. We have always followed guidelines set forth by the CDC and OSHA. Our office and team cares deeply about your safety and the team works hard to prevent the spread of infection. Before you step foot in our office, all surfaces such as the dental chair, counters, handles, lights have all been cleaned and disinfected. We cover areas that are commonly touched which are replaced between each patient. Anything that is disposable is disposed of between each patient. Anything that is non-disposable is cleaned and sterilized. The entire team washes their hands and uses new gloves between patients and procedures. You may notice we change our gloves each time we leave a room. None of this is new. All of these practices and procedures listed above are what we, and all dental professionals, have done to prevent the spread of illness and also helps in the prevention of COVID-19. 

Here are some of the changes in protocol that we will use for the foreseeable future:

1. Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you arrive in the office.
2. Please remain in your vehicle when you arrive for your appointment. Call us and let us know you are here. We will then call you to enter the building.

3. We will ask you to either use hand sanitizer upon entering the office or to wash your hands in our restroom. We will also ask you to perform a pre- procedural mouth rinse before any treatment begins.
4. You may see that our waiting room no longer offers magazines, children’s toys, books etc as those items are difficult to clean and disinfect 
5. Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointments.

We look forward to seeing you again and are happy to answer any questions you may have about the steps we are taking to keep every patient safe while in our practice. To make an appointment please call our office at 918-492-6200 or visit our website at www.marshallfamilydentists.com.

Sincerely, 

Drs. Molly and Ted and the rest of the team at Marshall Family Dentistry